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    The Glatfelter Agency >> Risk Management >> Claims Management Risk Management  
 

Claims Management Services


Just as risk is inherent to all business activities, a certain level of claim activity is inevitable. We excel in the area of cost-effective claims resolution to protect your interests to the fullest extent. Our negotiation expertise spans all exposure and coverage areas so you can rest assured that we will protect your interests and ensure that your claim dollars are spent wisely. We will assist you in the following areas:

  • Coordination of claim services between the client, carrier and/or third party administrator to ensure effectiveness of overall claim administration
  • Review coverage issues and offer recommendations for resolution of disputes
  • Arrange claim orientation visits between the carrier/TPA field offices and key client locations
  • Institute "red flag" program to identify situations which have the potential to become serious claims and employ early intervention techniques
  • Development of detailed claim handling instructions
  • Review carrier loss data for accuracy
  • Prepare summaries on loss experience on a periodic basis
  • Conduct periodic in-person claim reviews.

For more information on how The Glatfelter Agency can help, please contact us by calling 800-632-1884 or if you prefer, submit a request on-line for more information.