The Glatfelter Agency, a division of Glatfelter Insurance Group, is an associate owned marketing organization which provides insurance, risk management services and non-insurance services for customers in carefully chosen markets. Our staff values entrepreneurial spirit, personal development, long-term relationships and community involvement. We are in business to solve problems for our customers, create opportunities for our associates, earn a fair profit for our owners and contribute to the well-being of the communities we serve.

Trusted Choice agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unsurpassed advocacy. As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

• Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
• Guide you through the claims process for a prompt and fair resolution of your claim.
• Help solve problems related to your coverage or account.
• Explain the coverages and options available to you through our agency, at your request.
• Return your phone calls and emails promptly and respond to your requests in a timely manner.
• Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
• Commit our staff to continuing education so they may be more knowledgeable in serving you.
• Treat you with respect and courtesy.
• Conduct our business in an ethical manner.

Our Location

Susquehanna Commerce Center
221 W. Philadelphia St.
Suite 400E
York, PA 17401-2991

Phone: 800-632-1884
Fax: 717-849-4949

Our Brochure

View our electronic brochure.

We pledge this to you our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.

We believe The Glatfelter Agency should do more than sell you an insurance policy. With our highly skilled and dedicated associates, we work to create opportunities by understanding your expectations and striving to exceed them.

Scott C. Rogers, CPIA
President
E-mail

Kenneth Mazzie
Sales Manager, Life & Benefits
E-mail

Susan J. Stropparo, CIC

CLD Marketing Manager

E-mail

Clifford V. Germano, AAI, CISR
National Marketing Director, Foundry
E-mail

Margaret M. Selway, CIC, CPIW
Sr. Account Executive
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William E. Greenawalt Jr., CIC, CRM, ARM
Sr. Account Executive
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Jeffrey C. Kile, CIC
Account Executive
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W. Roy Klauber
Account Executive
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Jim Singleton, CPIA
Account Executive
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Cathy A. Berger , CIC, CISR, AAM, CPIW
CLD Team Leader
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Stacy L. Fuhrman, CISR, AIS
Customer Service Agent
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Patricia Bortner, CISR
Customer Service Agent
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Mary Hoefler, CISR, AIS
Customer Service Agent
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Lauren LaPrairie
Customer Service Agent
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Thalia McKinley, CISR, CPIA

Customer Service Agent

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Katina Evans

Assistant Customer Service Representative

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Theresa C. Rogers, CIC, AIS, CISR
Personal Lines Supervisor
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Linda B. Latschar, CISR, CSA
Account Executive
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Sandra M. Crone, CISR
Customer Service Agent
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Trista Galvin, CISR
Claims Advocate
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Jeanneen E. Liberatore, CISR, AIS
Customer Service Agent
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Tanya S. Ruppert, CISR
Senior Customer Service Agent
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Diane E. Shull
Customer Service Agent
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Ruth A. F. Sonke
Account Executive
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Katy B. Dolan, LUTCF
Account Executive
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Holly B. King
Account Service Managar
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Steven Golin

Account Executive

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Sabrey A. Dennes, LUTCF
CSA Supervisor, Life & Employee Benefits
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Ruth M. Wolf, LUTCF, CHLAP
Sr. Executive Director, Special Needs Department
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Linda B. Latschar, CISR, CSA
Account Executive
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Carol L. Gingerich, CISR
Customer Service Representative
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William E. Bartholomew, CLU, CHFC, CLTC, CSA
Account Executive
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Monica S. Tyson
Brokerage Service Agent
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Susie Levon
Brokerage Service Agent
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Jennie Taylor
Bookeeper
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Cristy Knight
Administrative Assistant
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Jan Hagen-Frederiksen
Director
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Diane E. Myers
Receptionist
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Latosha Walker
Administrative Assistant
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Helen Edwards
Accounting Supervisor
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Jackie Buchanan
Accounts Receivables
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